Once you receive your tracking number, it might take a few days to activate. This is completely normal. Tracking is a guide only and not a real-time account of your package's whereabouts.  

You will automatically receive tracking updates on your order via email, free of charge! 

You can track your order using:

Or alternatively:

US customers:

US Customs can take weeks to process orders. This does not mean your order has been seized. If your order is seized, you will receive a letter in the post.